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E C H N I C A L S
U P P O R T Phone-In Support
Activations If your System ID is covered by a Software Maintenance Agreement (SMA), activations are available 7 days a week, 24 hours a day at no charge by calling 949-261-1875. You can also activate online by visiting our Online Activation page. If your System ID is not covered by a SMA, you can activate online at no charge by visiting our Online Activation page; fees will apply for phone-assisted activations. Web Support - Support Partner Sign-In The Support Partner Web Site is available to all authorized TigerLogic resellers. End User sites with a direct access Software Maintenance Agreement (SMA) for one of our database products are also eligible. End Users will be authorized to access ONLY calls for their systems that have a valid SMA. Distributors and VARs will ONLY have access to calls for their customer systems that have valid SMAs. Omnis Support Omnis programmer support resources are available at Omnis Developer Support. You may also contact Omnis Technical Support by phone or email. Email Support If your System ID is covered by a Software Maintenance Agreement and you are unable to contact us via phone or web options outlined above, you may email support@tigerlogic.com. A template will be forwarded to you to fill out and return to us. Please note that the email template is strictly text only; requests submitted with attachments or HTML code will be automatically rejected by the system.
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