B E T A   P R O G R A M
Participation Requirements

At TigerLogic Corporation, our beta program plays a key role in the development of high quality production software. We continuously recruit beta sites to test our software products, documentation and general usage experience. We welcome our developers, resellers and end-users interested in participating in this evaluation process. Beta testing sites are selected using the following criteria:

Knowledge of the Technology

Requirement: Developers, resellers, or end-users who are interested in becoming a beta site must demonstrate that they are very familiar with the specific technology being tested, and must be capable of testing functionality provided by the beta product. Therefore, beta sites will be pre-qualified by a TigerLogic representative before they are accepted into the beta program.

Reason: The beta program is designed specifically for in-depth testing of core functionality and new features. We believe that only experienced developers and users who know the software well can properly test and report on issues that may affect production sites.

Developer or Reseller Participation

Requirement: Beta sites will be selected based on qualification information and meeting the criteria set forth. TigerLogic reserves the right to determine the final status of all beta site applications.

Reason: To ensure the quality of testing, TigerLogic will check to see that each component of the product receives a thorough workout. We look for sites that are able to focus their efforts on performance testing and add value to our beta process.

End-User Participation

Requirement: If an end-user is interested in becoming a beta testing site and they receive their technical support through a reseller or other primary support provider, that support provider must show their consent for the end-user to participate in the beta program. With the reseller's consent, the end-user will be be considered for the beta program. TigerLogic reserves the right to determine the final status of all beta site applications.

Reason: While we appreciate an end-user's application for the beta program, the reseller responsible for that site may not wish the end-user to participate due to technical support issues. We respect our resellers' contribution to this decision process.

Testing

Requirement: Upon acceptance into the beta program, TigerLogic will notify the participant of the shipping date of the beta software. Beta sites should prepare their resources to begin the testing process around the expected receipt date. The software should be loaded and activated (if required) right away so that testing can begin within a few days after receipt.

Reason: If software is not installed or activated during the early stages of the beta cycle, the software may become flagged as inactive and thereby prevent activation. Contact TigerLogic's Customer Service department at 949-261-1875 between the hours of 8:00 AM to 5:00 PM Pacific Time (Monday throught Friday) if there are any issues with the software. Please have your System ID number available.

Thank You

Thank you for your interest in participating in our beta program. Each beta site plays an integral part in the overall evaluation of our software. We hope that the program is mutually beneficial.

If you have any questions about this information, please send an email to: betainfo@tigerlogic.com.